Process & scenario questions
From middle level up, interviews shift to scenario questions: "What would you do in this situation?" Most-tested themes:
- Prioritisation: time is short / can't test everything
- Communication: developer disputes a bug, PO rushes the release
- Ambiguity: requirements missing / contradictory
- Accountability: you let a bug into production
Golden rules: be concrete (don't end on "it depends" — give the criteria), reference process, emphasise collaboration, never shift blame.
For "you let a bug into production", the worst answer is defensiveness. Strong answer: own the fact → assess impact and escalate → verify the hotfix → retrospective: what process change would catch this in future (e.g. a new regression case).